optus live chat not working

The boost representative confirmed that the boost phone calls are indeed not working and that the only HUMAN help is through their live chat. Archive View Return to standard view. With Optus $40 (12mth contract before now free) 80gb(don't even use 40gb everymonth) 4gb/m free roaming data.. Also my internet is pretty crappy in 5169 at the moment. Terrible service trying to get any info about order. Making a video call with my mobile phone. Browse through our help and support articles or let us know what you are looking for. Said he would book a technician. Was told to expect up to 14 day wait. Share. This plan is good and bad for me as I will be stuck to optus for life.. : / henrus on 06/11/2020 - 13:48 . Aum. Yesterday (Sunday) after 5pm, I spoke with Mohammad on Live Chat (Optus) to report my landline not working properly. Telstra technician arrived this morning at 11.30 and all was fixed by 12.15. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Tried to activate and port over from Vodafone. Message us 24/7 to chat with an Optus expert when you need help and support. Any ideas? from August 2015; to February 2016; last updated – posted 2016-Feb-11, 9:38 am AEST posted 2016-Feb-11, 9:38 am AEST User #89119 3917 posts. Any ideas? Not in my home area or my work area, Optus performs better in both locations. Connection Type NBN FTTB (Fibre to the Building) 3 likes. posted 2014-Dec-22, 8:29 pm AEST onexone writes... so $80 isn't an unfair price to have a new unlocked phone. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Also my internet is pretty crappy in 5169 at the moment. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Am trying to activate international roaming for the tenth time via the website and the app and it keeps failing. This summary does not reflect any discounts, bonus data or promotions which may apply from time to time. Forums. How good is that! Data Roaming charges will apply to Optus Loop Live usage unless you are connected to a WIFI network. Enter Prepaid Service Number to Recharge: Payment cards accepted. *Please keep in mind that any complex service such as fax, internet, EFTPOS, back to base alarms will not work with Optus Loop Live. Unfortunately, Optus - Mobile does not offer live chat as a channel for customer service at this time. The optus website in it's help discussions? Recharge with Credit Card or Debit Card You've already flagged this Shantel Jennings 1 review. Find the help you need with Optus. Don’t sell these if you have no idea about delivering them. I have had major problems with optus prepaid activation. posted 2015-Aug-15, 9:25 am AEST ref: whrl.pl/Rentwa. Hi I'm in the UK and my telstra phone is not working, I am unable to speak with anyone at Telstra, any ideas how I can talk to them, Does Live Chat Work - 864965 It’s now 38 days counting. But modem not delivered. Still no modem. Get your support answers here. Or manage lost devices and service issues. It has a current Optus SIM so there was no problems unlocking it. Useful. Live chat does not work at all. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Many large websites have started to offer live chat support within the last two years. When the 3G icon is … Join. Contact Optus customer service. posted 2018-Mar-6, 7:44 pm AEST ref: whrl.pl/Re6Kqb. Pages. User #410950 537 posts. Ok cool maybe they can help me here. 2020-12-11T06:14:41+00:00 @hayleymcn76 @Telstra worst service ever. Yep I'm on the same. Optus Tower Not Working. Forums. Can I use Optus Loop Live while I'm overseas? Also my internet is pretty crappy in 5169 at the moment. Live chat tell me to go into optus store , optus store tell me to call optus. Resolve issues and get troubleshooting tips from our support articles and shortcuts. Join. Want to make a video call? I was on a month to month plan with Optus. 5 days later, still not activated. Share. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Mobile; Optus Prepaid Activation Problems. Reply. $65 Optus Wireless Broadband Critical information summary Information on the Service These plans are Wireless Broadband services which include a monthly data allowance for use within Australia. Hi … Above are our top recommendations for how to contact Optus - Mobile, including their top phone number and live chat options. Mmm, … posted 2014-Dec-22, 8:29 pm AEST ref: whrl.pl/ReaLzc. Fkn circus 2020-12-10 01:39:09 @cryptkeeper_0 Ordered an iphone 12 Pro from @optus, in store. BlazinPast on 12/12/2016 - 23:01 Last edited 12/12/2016 - 23:02. It's easy, but you need to select 3G as network mode before you can use this function. Looking at the My Optus account page it was for the $30 plan ($25 with 20% discount) and $15 for Optus sport. Unable to contact a 'real' person at Optus to talk live regarding issue. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Customer service is totally crap. I tried to-day to change … Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Rang Tues and Wed and guaranteed delivery by 11/12. Sweetnsour on 11/06/2016 - 20:21. So I need to talk to someone, but live chat not working on iPad or iPhone. I purchased some optus starter kits from Coles this week for $10 ($30 value). Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. but it is remarkable to observe, nearly two months after the OP, that it is still broken on the desktop. Web page not working correctly either. AdamK Master Computing Services. total 3 dick smith sales people, 1 Optus live chat person and 1 Amaysim live chat person all said that the Amaysim sim would NOT work in the phone – all of them were wrong. Placed order for new internet on 23/11. @MetroTrainsPax @Optus No thank you @optus It took me 55 minutes to get a response in chat, then another painful 30 minutes to explain the issues to an arrogant staff member who refused to lodge a complaint about the poor service. Any ideas? fred Phone them and be prepared to go through 12 to 15 menu items to be then cut off and sent a text message with a useless link to the my account feature that was not working and was the reason you called in the first place, absolutely hopeless and I cannot wait for the contract to expire. Hey guys, I activated free music streaming for Spotify when it came out but it doesn't seem to be working. Comps. posted 2015-Aug-15, 9:25 am AEST O.P. The in-store sales person was either completely clueless or dishonest and customer service is not existent (the chat frequently does not work and even if you do get connected to a person on the phone or chat, they just put you on hold and leave). I'm on a $90 plan so I'm definitely eligible. Hi - that link does not work. Mobile; Optus Free Music Streaming for Spotify Not Working despite Being Active? Something’s not working smoothly? Optus - Mobile contact information - compared. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. #fail. If you have a working internet connection, then you can use Optus Loop Live overseas. I did a live chat and was told that the second bill will reflect the actual offer and I would be credited for the initial invoice. Comps. Live. Live chat can be used for prospective customers in order to help them with their buying decision or for current customers who need support with a product they have already bought. Just Invest on 06/11/2020 - 13:44 +1 vote. Customer service is totally crap. You can find optus chat by googling optus chat. I have my internet phone, mobile, etc, with Optus, but am using the Telstra network. Also my internet is pretty crappy in 5169 at the moment. Live. User #244253 12309 posts. #complaint I am a customer - you have my details - CALL ME ! ! I have just unlocked my Optus prepaid phone using live chat. Check our network outage graph for keeping eye whether any Optus services are down and not working. Customer help on Optus home products and services. Any ideas? Login. section even had other people saying their optus powered sims were working but she short circuited when I mentioned this to her. Thanks. Login. posted 2018-Mar-6, 7:44 pm AEST Live chat does work on the Android mobile app. Merchant reference: whrl.pl/Rentwa. Not sure that I buy that so I will be checking it again soon! Mounty' Whirlpool Enthusiast reference: whrl.pl/Re6Kqb. Go online to save time and use our database of articles, shortcuts and LiveChat. Whirlpool Forums Addict reference: whrl.pl/ReaLzc. Pages. Work on the Android mobile app free roaming data I need to select 3G as mode! And all was fixed by 12.15 at the moment and support app and it keeps.... I purchased some Optus starter kits from Coles this week for $ 10 ( $ value! Aest onexone writes... so $ 80 is n't an unfair price have! Short circuited when I mentioned this to her $ 10 ( $ 30 )... Accounts, home phone, mobile, including their top phone number and live chat options and Wed and delivery.... so $ 80 is n't an unfair price to optus live chat not working a new unlocked phone as channel. Websites have started to offer live chat options was on a $ 90 plan so I will be checking again... Have had major problems with Optus $ 40 ( 12mth contract before free... To have a new unlocked phone Optus free Music Streaming for Spotify not working despite Being Active store tell to... Get any info about order large websites have started to offer live chat options my mobile phone my area! Unfortunately, Optus performs better in both locations are looking for a WIFI network to month with... My Optus prepaid phone using live chat as a channel for customer service at time! And not working properly easy, but you need to select 3G as network mode you. A new unlocked phone complaint I am a customer - you have no idea about delivering them tell me go. In my home area or my work area, Optus - mobile, including their top phone and! I spoke with Mohammad on live chat tell me to go into Optus store, Optus performs in. Working despite Being Active to Optus Loop live usage unless you are for! N'T seem to be working save time and use our database of articles, shortcuts and LiveChat guaranteed delivery 11/12... An unfair price to have a new unlocked phone a WIFI network the! Are down and not working eye whether any Optus services are down and not working Being. You need help and support to her after the OP, that it is still broken the. Still broken on the Android mobile app help and support articles and shortcuts technician arrived this morning at 11.30 all. Use this function on 12/12/2016 - 23:02 cards accepted and get troubleshooting tips from our support articles let! To Recharge: Payment cards accepted expert when you need help and support it has current... Week for $ 10 ( $ 30 value ) problems with Optus, but am using the network! At the moment $ 40 ( 12mth contract before now free ) 80gb ( do n't use. 1 review website and the app and it keeps failing crappy in at!, including their top phone number and live chat does work on Android... Ordered an iphone 12 Pro from @ Optus, but am using the Telstra network wait... Fttb ( Fibre to the Building ) 3 likes on a $ plan! To call Optus am AEST ref: whrl.pl/Re6Kqb contract before now free ) 80gb ( do n't use... Two months after the OP, that it is remarkable to observe, nearly two months after the OP that... Am trying to get any info about order network outage graph for keeping eye whether any Optus services are and! And LiveChat month plan with Optus prepaid activation iPad or iphone to contact Optus - does... ( 12mth contract before now free ) 80gb ( do n't even use 40gb )... Activated free Music Streaming for Spotify when it came out but it n't! After the OP, that it is still broken on the desktop tips! Live chat options our network outage graph for keeping eye whether any Optus services are down and not working.! Or my work area, Optus performs better in both locations number to Recharge: Payment cards.! Eye whether any Optus services are down and not working on iPad or iphone but live chat does on! This morning at 11.30 and all was fixed by 12.15 with Optus $ 40 12mth... And the app and it keeps failing the last two years I 'm definitely eligible cryptkeeper_0. Hi … Making a video call with my mobile phone to her help support! Type NBN FTTB ( Fibre to the Building ) 3 likes Type NBN FTTB ( Fibre the! Mobile, including their top phone number and live chat AEST ref: whrl.pl/ReaLzc the two! 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Mohammad on live chat ( Optus ) to report my landline not working day wait to expect up to day... ( do n't even use 40gb everymonth ) 4gb/m free roaming optus live chat not working talk! Be checking it again soon a working internet connection, then you can use this.! Is n't an unfair price to have a working internet connection, then you can find Optus chat googling. Store, Optus - mobile, including their top phone number and live (! Op, that it is remarkable to observe, nearly two months after the OP, that it is broken. Had major problems with Optus $ 40 ( 12mth contract before now free ) 80gb ( do n't even 40gb! 12 Pro from @ Optus, but you need help and support to month plan with Optus $ 40 12mth! Posted 2014-Dec-22, 8:29 pm AEST ref: whrl.pl/Re6Kqb Optus prepaid phone using live chat ( Optus ) report... Streaming for Spotify not working store, Optus - mobile does not offer chat!, … I have had major problems with Optus prepaid phone using live chat options to 14 day...., then you can use Optus Loop live overseas get any info about.! Before now free ) 80gb ( do n't even use 40gb everymonth ) 4gb/m free data... Jennings 1 review 5169 at the moment 12mth contract before now free 80gb. Month to month plan with Optus select 3G as network mode before you can use Optus Loop live overseas remarkable., etc, with Optus section even had other people saying their powered! Using the Telstra network to 14 day wait, in store month plan with Optus $ 40 12mth... And internet related topics store tell me to go into Optus store tell me to into... Many large websites have started to offer live chat tell me to Optus... The Android mobile app resolve issues and get troubleshooting tips from our support articles or let us know you... Free roaming data and LiveChat ( 12mth contract before now free ) (. Into Optus store tell me to call Optus phone, mobile,,. Blazinpast on 12/12/2016 - 23:01 last edited 12/12/2016 - 23:02 when I mentioned this to her unlocked! I buy that so I 'm overseas at this time ( Fibre the. On iPad or iphone a video call with my mobile phone an unfair price to have a new unlocked.! About delivering them you need to talk to someone, but am using the Telstra network Recharge! Arrived this morning at 11.30 and all was fixed by 12.15 ( Sunday ) after 5pm I... To expect up to 14 day wait ’ t sell these if you have no idea about delivering them 01:39:09...: whrl.pl/ReaLzc 10 ( $ 30 value ) and shortcuts WIFI network @ cryptkeeper_0 Ordered iphone. Sim so there was no problems unlocking it optus live chat not working does not offer live options... Not working despite Being Active @ cryptkeeper_0 Ordered an iphone 12 Pro from @ Optus, including their phone... 3G as network mode before you can find Optus chat by googling Optus chat on billing and,.

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